FEATURE RELEASE + UPDATES + NEWS
Send a Rating Request to customers with “1 click”
With a single click have your customers provide an overall quality star rating for each service event. Check the rating & feedback given by the customer for all his bookings in a dedicated view.
Let your customers self-reschedule with “1 Click”
Allow your customers to self-reschedule or cancel with “1 click”
- Choose to Include a “reschedule” and/or “cancel” button in each booking confirmation sent to you clients.
- Easily select the time period (fence) prior to the service, in which your customer can reschedule or cancel.
- The reschedule and/or cancel buttons instantly redirect your customer to a calendar displaying your live availabilities
- Manage your business seamlessly with instant notifications when a customer cancels or reschedule a booking
PodiumIO Mobile App
Manage your team remotely & safely
Give your entire team real-time access to all their bookings & updates with a simple touch
- Check-in/check-out, running late and on-my-way buttons instantly notify your admin of the status of your service providers.
- Instantly view maps & see easy mobile road directions to save time
- Your Service Providers calendar and bookings are updated in real-time so everyone is always informed and communication is super-efficient.
- Instant alerts and a full calendar for each team member.
- and much much more…
Manage your finances flawlessly with new additions to our Payments Section
- Offer customers a wide range of payment methods like, cash, cheque, Interac e-transfer, or external 3rd party payment options; e.g. PayPal and Square.
- Allow bookings to be marked as paid by external (non-stripe) methods
- Automatically pre-authorize new or recurring bookings with a simple click. Then charge (capture) in part or in full, or release the pre-authorization with a simple click.
- For call-in bookings, instantly preauthorize call-ins or mail-ins with a simple click
View all booking and customer finances with multi-view options
- View total customer sales, collected and the amount owing
- Dedicated section to view bookings with outstanding balances so you can prioritize payment collection
- For respective customers, see overall sales, amount outstanding, and a detailed view of all bookings unpaid.
- New sales reports available, by scheduled date and by created date
- ….and much more
Live Pricing & Real-time Booking Pages
- Turn on HOT LEADS to capture visitors contact information even if they don’t book right away.
- Use our new dedicated PodiumIO “landing page” for easy consolidation and access to all your services booking pages.
- Instantly connect anyone or all your booking pages to any social media or marketplace channel to turn them into instant sales channels for your business
- Incentivize your customers with more customizable frequency or pre-paid bundle discounts
- Remove branding “Powered by PodiumIO” – available on request in our Grow subscription
- Be updated on all your bookings and take quick actions directly from your dashboard.
- Our new dashboard layout displays your next 7 days bookings so you can instantly focus on administrative priorities to save you time
- New search features & filters allow you to quickly find what you are looking for.
New Booking & Customer Profile Status Header
- New booking profile header instantly displays the stage and status of each booking.
- For each booking we have added a quick glance header for the payment status.
- Clone a booking! Now there’s a quick way to clone any existing or cancelled booking with just one click.
- Updating a booking’s status can now be done with just a simple click
- plus much more…
- Upload multiple attachments (PDF, Jpeg etc) to a booking
- Option to allow viewing of the attachment by the service provide, your customer or both.
- Dedicated section to view all uploaded attachments for the company
- Upload attachments when creating a call-in booking
- Control the access rights for your team to view attachments
- Easily upload any of your existing customer database.
- Pre-test the quality & integrity of your customer list with our validation feature before importing the file to ensure your new client data base is optimized
Grow & Simplify Your Business
with the power of technology & personalized live support
Try PodiumIO free for 15 Days